Frequently Asked Questions

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FREQUENTLY ASKED

QUESTIONS

Are you dissatisfied with our service at the Branch or our Agent?

Visit the nearest Branch Customer Care Desk, OR you can call the Contact Canter Numbers 0800110210 Or send Email to customercare@azaniabank.co.tz

How to apply for Internet Banking?

Visit the nearest Branch to fill application Form with valid ID’s, For Corporate Customers Board resolution and Users ID’s will be requested. Application form can be downloaded from our website Online-Download Centre.

What is the password for the PDF statement?

For downloaded PDF like Account Statement, Use first 4 letter of your user name (In CAPS) and date and month of birth in dd/mm format Eg ERIC0901

Which Personal Accounts are available?

Salary Account
Aspire Account
Normal Savings Account
Wastaafu Account
Diaspora Account

You want Interest earning account with Zero charges?

Apply for:

Ziada Account
Watoto Account
Fixed Deposit

Which account type is suitable for Business/Institutions/NGO or Social Club?

Apply for:

Current Account
SME Flexi Account
Call Account

Which type of loans are available at Azania Bank?

Need a house? Apply for Mortgage
Need financing options for your project? Apply for Project Financing
Need to financial support for your business? Apply for SME Loan or Overdraft
Have a Fixed Deposit? Get a Cash Cover
Need an urgent cash facility? Apply for Personal Loan/Salary Advance Loan or Consumer Loan
Retired Employee? Apply for Wastaafu Loan