Message Us

  • A ) CUSTOMER CARE

    Are you dissatisfied with the service at Branch or Our agent ?

    - Visit the nearest Branch Customer Care Desk, You can call the Contact Canter Numbers 0800110210 Or send Email to customercare@azaniabank.co.tz

  • B ) INTERNET AND MOBILE BANKING

    How to apply Internet Banking ?

    - Visit the nearest Branch to fill application Form with valid ID’s, For Corporate Customers Board resolution and Users ID’s will be requested. Application form can be downloaded from our website Online-Download Centre.

    How to reset Internet Banking Password ?

    - If you forgot your password, Go to Forgot password-enter your user name and date of birth then continue-enter OTP Pin you received via your phone-change your password.

    What is the Password for Downloaded PDF Document ?

    - For downloaded PDF like Account Statement, Use first 4 letter of your user name (In CAPS) and date and month of birth in dd/mm format Eg ERIC0901

  • C ) ACCOUNTS

    You want Personal Account with Azania Bank? ?

    • - Salary Account
    • - Aspire Account
    • - Normal Saving Account
    • - Wastaafu Account
    • - Diaspora Account

    You want interest earning Account with Zero charges ?

    • - Dhamira Account
    • - Ziada Account
    • - Watoto Account
    • - Fixed Deposit Account

    You want an Account for Business/Companies/Institution/NGO’s or Social club ?

    • - Current Account
    • - SME Flexi Account
    • - Call Account
    NOTE: Each will open in details once selected and option to apply online Go

  • D ) LOANS

    You need a House ?

    • - MORTAGE

    You need to finance your Project ?

    • - PROJECT FINANCING

    You need Loan to support your Business ?

    • - SME
    • - OVERDRAFT

    You have Fixed Deposit receipt ?

    • - Loan Vs Cash cover

    You want Individual Loan for support ?

    • - Personal Loan
    • - Salary Advance Loan
    • - Consumer Loan

    You want Individual Loan for support ?

    • - Personal Loan
    • - Salary Advance Loan
    • - Consumer Loan

    Your retired employee ?

    • - Wastaafu Loan

    How much loan do i qualify for ?